Director, Client Success

We're looking for someone to partner with our head of media and head of content to help our clients leverage the Props platform to its full potential.

Although we're not an agency, we do believe the "account" people at agencies are perhaps the most responsible for successful client relationships. And the same is true for our platform.

Great account people combine the skills of strategist, project leader, and relationship builder. They couple analytical skills with a marketer's instincts.

We built and designed Props so that everyone wins; audiences consume high quality content, not branded content or ads that talk down to them; creators are compensated fairly and gain coveted exposure to new audiences: and brands can build their brand, drive conversions and increase ROI.

We believe Props is the new way for people to discover brands and become customers.

If you are someone who appreciates the value of productive relationships, has a "producer" mentality, values integrity and transparency, and you can enroll others in your vision, then we'd love to meet you.

Here are the Gig essentials:

  • Help onboard new clients to the platform
  • Help the Props team develop successful content campaigns for clients
  • Lead client stand-ups, present campaigns, results, and insights
  • Clarify strategic requirements and manage client expectations
  • Uncover insights into campaign performance
  • Expand Props' relationship with clients
  • Assist with developing new business opportunities

Our ideal person is:

  • Excellent at building relationships
  • Comfortable negotiating and setting expectations properly
  • Successful at managing large media clients
  • Comfortable in the brand-building as well as the ROI-driven DTC space
  • Proficient at explaining new and complex methods
  • Has 5-7 years of experience managing clients at a media agency

Sounds good. I'd like to learn more:

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