Think Like a Publisher

Think Like a Publisher

Publishers were once exceptional at attracting audiences with authentic stories. But since digital ad performance is in decline, their business model is under fire, and some have resorted to click-bait.

But people still want to read authentic stories.

And this is an opportunity for savvy brands that want to tell authentic stories.

The best brands have always been great storytellers. Patagonia is one of the first modern-day businesses to tell stories that mattered to their audiences rather than stories about their products.

Any brand with some vision and discipline can exploit this opportunity by adopting the successful habits of publishers. Here are some basic principles:

  1. Commit yourself to proven content creators (writers, photographers, and filmmakers). Try not to get caught in the game of chasing followers and focus more on talent and credibility.
  2. Create an environment that demands authentic content from creators. The temptation among advertisers is to insert their brand everywhere. Credible content creators just want to tell great stories and the good ones avoid branded content.
  3. Publish content on your site. This solves the problem of “where do I put my brand?” It also drives up first-party data.
  4. Promote the content. The fact is you haven’t been courting audiences with content for 100 years like The New Yorker or Vanity Fair. So, you must promote the content. The good news is that audiences click on content more than they click on ads, so you can simply replace your budget to promote ads with a budget to promote content.

If you follow these basic principles, you can attract high quality audiences to your site and convert them into new customers.

Brands who apply this approach acquire higher LTV customers at lower costs.

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About
Joseph Perello

Joe is the founder and CEO of Props. Previously, he was the first CMO of the City of New York in the Bloomberg Administration, and was recognized by Harvard Business School as the most innovative initiative of any city. Joe founded and bootstrapped an award-winning digital ad agency. He was VP for the New York Yankees, working directly for the late George M. Steinbrenner III, and helped the team break attendance and revenue records. He was an executive with David Bowie’s internet start-up UltraStar and started his career as a direct marketer with credit card pioneer MBNA America. He’s on the board of New York Cruise Lines and Princeton Academy. Joe earned his undergraduate degree in History and Journalism from the the University of Delaware.

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